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How soon do we get our redeemed softwares?

+1 vote


I just placed a redemption request for Instant Article Wizard. I just wanted to know how long does it take for the redemption? Is it processed during week days only?


asked Jan 9, 2015 in Miscellaneous by Frendz (7,530 points)  
67% Accept Rate

3 Answers

+1 vote


I believe the support works 7 days per week, but with limited staff on the weekends. If, you don't get it within a matter of days, you could always put in a support ticket at jons help desk, and someone will get back to you. Congradulations on the redeem.

I use article wizard a lot, and it is one of the best tools.


answered Jan 15, 2015 by libby (23,340 points)  
Yeah I did get my softwares, however my copy of Instant article wizard is not working properly. I am going to put a support ticket for it. Thannks
your most welcome. That tool is excellent to create content with for certain. I use it all the time!!
0 votes


answered Jan 23, 2015 by shawa (18,850 points)  
0 votes
When I started to visit this QA community, I redeemed my points for software twice - and it took less than 24 hours.

I believe tomorrow I'll redeem for a new software, so I'll can say you if it takes more time or not. :-)
answered Apr 18, 2015 by Christiano (49,030 points)  
You should get your software up to 2 days after redemption.
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